Vendcite — all-in-one commerce platform
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Vendcite — all-in-one commerce platform

The Commerce Operating System for African Businesses. Sell online, manage your business, and grow across Africa.

10 Coker Cl, College Rd, Ifako-Ijaiye, Lagos, Nigeria

08122969543

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  • Pricing

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Help Center

Find answers about store setup, payments, inventory, orders, delivery, and growing your business on Vendcite.

Browse common topics below or email admin@vendcite.com if you need direct assistance.

Getting started

  • Create your account and activate your email
  • Complete onboarding with store name, branding, and plan selection
  • Add products and connect Paystack or Flutterwave
  • Configure delivery zones or store pickup before going live

Payments & getting paid

  • Connect Paystack or Flutterwave under Store Settings → Payments
  • Enable pay on delivery where it fits how you sell
  • Review transactions and settlements from the Payments area

Domains & storefront

  • Your store starts on a free Vendcite subdomain
  • Connect a custom domain on eligible plans from Dashboard → Domains
  • Customize header, hero, product sections, and policies in Website settings

Orders & delivery

  • Manage online orders and create manual orders for walk-in or phone sales
  • Set shipping zones, rates, and free-shipping rules
  • Book courier deliveries from Delivery Center when available
  • Optionally enable WhatsApp Ordering so customers can chat from product pages

Growth tools

  • Create discount codes and free-shipping coupons
  • Track revenue, orders, and top products in Analytics
  • Invite team members and assign roles for each module
  • Use Holiday Mode when you need to pause or limit ordering

Need more help?

Merchants can open support tickets from the dashboard. If you are not signed in yet, visit the contact section on our homepage, or browse the documentation for feature overviews.