Order management for online stores

What order management should do

Every paid checkout should become a record: who bought, what they bought, what they paid, and whether you have packed it. Manual and walk-in sales should land in the same list.

• See new, processing, and completed orders in one place
• Create manual orders for phone or shop sales
• Keep customer details next to the order
• Hand fulfillment to delivery without retyping the address

Why spreadsheets break down

Spreadsheets work until two people edit them, a customer asks for an update, and you cannot tell if an item was already packed. Software keeps a single source of truth.

Orders inside Vendcite

Vendcite captures storefront checkouts and lets you add walk-in sales. From there you can pack, book delivery, and keep history for returns or repeat customers.